by Reputation Specialist | Feb 4, 2019 | Reputation Management
According to Forbes, Old customer service advice warns a happy customer will only tell a couple of people about their pleasant experience with your company, but an angry customer will tell nearly a dozen. This adage is still true but, from my perspective, the internet...
by Reputation Specialist | Feb 1, 2019 | Online Reputation
As people, we tend to despise feedback, established or unwarranted. Any kind of antagonism coordinated toward your business earned or something else holds a massive energy to dispense harm in both the present and what’s to come. Of the considerable number of...
by Reputation Specialist | Jan 30, 2019 | Online Reputation
Per a Forbes article: Reviews, comments, social media profiles, photos, posts — the list of what we’ve put into the online world is a long one, and this is what shapes search results. But the impacts of these results don’t end on the first page of Google. They...
by Reputation Specialist | Jan 28, 2019 | Online Reputation
Acknowledge and Apologize According to a Forbes article…Yes, an apology is appropriate — even if you don’t think you did anything wrong. The reviewer’s experience is their own. You may argue with the facts of the situation (which you probably shouldn’t, at least...
by Reputation Specialist | Jan 25, 2019 | Reputation Management
As seen in a LANews article, in this ever-changing technological world internet and online connectivity has become an integral part of business organization across the globe. On one hand, internet connectivity has given business organization enormous opportunity to...