by Reputation Specialist | Feb 6, 2019 | Reputation Management
According to a Customer Think article, For businesses all across the globe, the internet is seen as a great equalizer. It’s a sales and marketing channel where size doesn’t matter, and where just about anyone can compete for the attention of a nearly limitless...
by Reputation Specialist | Feb 4, 2019 | Reputation Management
According to Forbes, Old customer service advice warns a happy customer will only tell a couple of people about their pleasant experience with your company, but an angry customer will tell nearly a dozen. This adage is still true but, from my perspective, the internet...
by Reputation Specialist | Feb 1, 2019 | Online Reputation
As people, we tend to despise feedback, established or unwarranted. Any kind of antagonism coordinated toward your business earned or something else holds a massive energy to dispense harm in both the present and what’s to come. Of the considerable number of...
by Reputation Specialist | Jan 30, 2019 | Online Reputation
Per a Forbes article: Reviews, comments, social media profiles, photos, posts — the list of what we’ve put into the online world is a long one, and this is what shapes search results. But the impacts of these results don’t end on the first page of Google. They...
by Reputation Specialist | Jan 28, 2019 | Online Reputation
Acknowledge and Apologize According to a Forbes article…Yes, an apology is appropriate — even if you don’t think you did anything wrong. The reviewer’s experience is their own. You may argue with the facts of the situation (which you probably shouldn’t, at least...
