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Why Your Digital Reputation Matters

Per a Forbes article: Reviews, comments, social media profiles, photos, posts — the list of what we’ve put into the online world is a long one, and this is what shapes search results. But the impacts of these results don’t end on the first page of Google. They...

How To Respond To Negative Reviews

Acknowledge and Apologize According to a Forbes article…Yes, an apology is appropriate — even if you don’t think you did anything wrong. The reviewer’s experience is their own. You may argue with the facts of the situation (which you probably shouldn’t, at least...